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AI restaurant reservation assistant

A table starts with
a thoughtful conversation.

Help guests ask for a table, find a booking, or explain a change. Khushie is designed to work through approved reservation systems and keep a clear trail from the phone call to the provider's booking record.

Your restaurant's rules. Approved connections. Clear outcomes.

Juniper KitchenCall preview
A guest is calling

Booking inquiry

Guest

“A table for four tomorrow evening?”

Khushie

“What time would you prefer? I'll check the connected reservation system before offering a table.”

Availability belongs to your reservation system
Your number. Your welcome.Designed for the way you run service.
Illustrative conversation · No live call or provider action

Your booking system remains the source of truth.

A reservation assistant is only helpful if the table it offers actually exists. A booking link, a copied calendar or a guessed time does not establish real availability. The assistant needs the provider's current availability and the permissions required for the exact requested action.

Khushie's owner Reservations area is an audit surface: who called, from which number, the requested party and time, and the provider reference when one is confirmed. Your team manages the booking in the reservation system. Khushie does not add a parallel inventory calendar or owner booking form.

The details make the difference

A considered approach
to reservations.

01

Provider-backed availability

Offer times only when an approved connected system supplies them. If availability or permissions are missing, explain the limit and involve staff rather than fabricate a booking.

02

Exact changes and cancellations

Find and verify the correct booking, explain the proposed change, and obtain specific guest confirmation. A change is complete only after the source provider confirms it.

03

Context when a guest runs late

State the restaurant's late policy and capture the caller's expected arrival for staff. Acknowledgment is separate from permission to relay a staff response, and does not guarantee that a table will be held.

How the workflow comes together

Start with the right context.

Configuration, confirmation and verification each have a part to play.

  1. 01

    Verify the provider connection

    Review the capabilities and location mapping for your reservation system. Find-only or link-only access does not enable autonomous creation, modification or cancellation.

  2. 02

    Confirm the booking details

    Read back date, local time, party size and guest details. The guest approves the exact offered reservation or change before the provider action.

  3. 03

    Keep the call-to-booking trail

    Retain the caller, source call, provider ID and provider-supplied secure link. Staff can review what happened without reconstructing a reservation from similar names or phone numbers.

A useful starting point

The connection matters more than the logo

OpenTable, Resy and Toast Tables are examples of reservation systems restaurants may use. Mentioning a provider does not establish a live Khushie integration or partnership.

  • Approved access for your reservation provider
  • Correct restaurant and location mapping
  • Verified availability and each requested lifecycle capability
  • Guest verification and confirmation rules
  • Large-party, cancellation and late-arrival policies
Good questions

Questions about reservations.

Clear expectations make a better first conversation.

Does Khushie create its own reservation calendar?

No. The intended workflow relies on an approved reservation system. Without a supported provider, Khushie should not create autonomous bookings or a separate inventory calendar.

Can it work with OpenTable, Resy or Toast Tables?

Support depends on approved provider access, the exact capabilities available and your location setup. The current preview does not establish a live connection to those providers. Confirm support before promising phone booking, changes or cancellations.

Can the owner book or change a table in Khushie?

The owner Reservations page shows history, source references, notes and guest-arrival review. Booking creation, changes and cancellations belong in the provider system or an approved, guest-confirmed phone workflow.

What happens when a guest says they are late?

The intended conversation explains the configured policy and notifies staff. An explicit restaurant response may authorize a supported guest call or text. Delivery, generic acknowledgment and a saved note are not approval to promise a table hold or contact the guest automatically.

Meet your personal AI receptionist

A warm hello. A happier business.

Give your customers a friendly place to start. Explore how Khushie can welcome their questions and help your team with the next step.

View plans