Useful request details
Capture the proposed date, party size, event format, guest contact and message when agreed. Keep dietary or accessibility questions as requests for review rather than guarantees the restaurant has not made.
Restaurant catering and private dining inquiriesBig occasions deserve
Big occasions deserve
more than a missed call.
A catering or private dining call is the start of a conversation with your team. Khushie is designed to gather useful details, share reviewed information, and pass along the request without promising an unapproved event.
Your restaurant's rules. Approved connections. Clear outcomes.
Juniper KitchenCall preview
A guest is calling
Catering inquiry
Capture the inquiry. Leave the commitment with staff.
Your number. Your welcome.Designed for the way you run service.
Capture the details that help your team respond.
A private dining request rarely fits a simple menu question. The event date, group size, service format and special requirements all matter. Asking a guest to repeat the whole request later creates unnecessary work for both the guest and the staff member who follows up.
Khushie treats catering and private events as substantive restaurant inquiries. It can be configured around the information your team needs and the approved policies you want shared. Venue availability, custom pricing, deposits and final acceptance still need the appropriate staff or connected workflow; capturing an inquiry is not booking an event.
The details make the differenceA considered approach
A considered approach
to catering & private dining.
Your reviewed event policies
Share supplied information about catering areas, minimum notice or how your team prepares a quote. When a policy is unknown, ask staff instead of creating a package or price.
The right person, with context
A guest asking to speak to an event coordinator should follow the staff transfer policy. If the team is unavailable, preserve the agreed inquiry and the unanswered transfer outcome for follow-up.
How the workflow comes together
Start with the right context.
Configuration, confirmation and verification each have a part to play.
- 01
Define the inquiry checklist
Choose the information your catering or private dining team needs. Separate a pickup catering question from an event-space request so it reaches the appropriate person.
- 02
Review what can be shared
Supply current policies and any approved public information. Custom quotes, event availability, deposits and special accommodations need a verified source or staff decision.
- 03
Keep the handoff accountable
Review the call and captured message in context. A sent notification is not evidence that staff accepted the event, and a generic note should not automatically contact the guest.
A useful starting point
A better first conversation for larger requests
The current experience illustrates inquiry capture and review. Actual staff transfer, notifications, event quotes and guest follow-up require their services.
- Proposed event date and approximate guest count
- Catering, private room or full-venue request
- Guest's agreed contact details and message
- Reviewed lead-time and event policies
- Staff destination and no-answer message fallback
Good questions
Questions about catering & private dining.
Clear expectations make a better first conversation.
Does Khushie automatically book catering events?
No. An inquiry does not establish event availability, an accepted quote or a paid deposit. Staff or a separately approved connected workflow must confirm those consequential details.
Can it quote a custom event price?
Only verified, approved information should be shared. If a quote depends on the event details or staff judgment, the request should go to your team rather than receive an invented price.
What if the event coordinator does not answer?
The intended fallback captures the guest's agreed message and retains the call context. It should explain that no staff connection was confirmed and avoid promising a response time the restaurant has not authorized.
Can regular reservations be kept separate?
Yes, the workflows serve different needs. Supported ordinary table reservations belong to the connected reservation provider. Large-party and private-event policies determine when an inquiry should be handled by staff.
Meet your personal AI receptionist
View plansA warm hello. A happier business.
Give your customers a friendly place to start. Explore how Khushie can welcome their questions and help your team with the next step.