Location-specific hospitality
Use the correct greeting, menu, local time zone and policies for the call's verified restaurant context. Do not resolve a location from an untrusted caller instruction or a familiar restaurant name alone.
Phone answering for multi-location restaurantsOne restaurant group.
One restaurant group.
Every location understood.
Your locations share a name, but not every menu item, closing time or staff line. Khushie is designed to keep each restaurant's phone conversations and operational context tied to the right location.
Your restaurant's rules. Approved connections. Clear outcomes.
Juniper KitchenCall preview
A guest is calling
Location-specific question
The right location comes before the answer
Your number. Your welcome.Designed for the way you run service.
Consistency does not mean every location is identical.
A caller may recognize your restaurant group without realizing that locations have different menus, pickup rules or reservation systems. Routing a request with the wrong context can send an order to the wrong kitchen or give a guest the wrong opening time.
Khushie's intended multi-location setup separates phone routing, reviewed restaurant knowledge and provider mappings by location. Owners can oversee authorized restaurants, while managers work within their assigned locations. Sharing an account should not make another location's private records available through a copied link.
The details make the differenceA considered approach
A considered approach
to multiple locations.
Correct system mappings
Connect the appropriate POS and reservation location for each restaurant. An account-level connection is not proof that every venue supports the same operations or has the right permissions.
Access that follows responsibility
Owner and manager access should be enforced by the shared service, including exact record links and command retries. Owners oversee authorized locations; managers work within their assigned restaurant access.
How the workflow comes together
Start with the right context.
Configuration, confirmation and verification each have a part to play.
- 01
Review each location
Confirm its public number, staff line, address, hours, menu and manager assignments. Avoid treating one venue's setup as a verified default for the entire group.
- 02
Verify the source mappings
Map approved provider accounts to the intended restaurant location. Review capabilities for that mapping before enabling pickup orders or guest booking actions.
- 03
Test location boundaries
Run a question, an order request and a staff handoff for each venue. Verify that authorized owners and assigned managers see the right records and that other-location access is denied.
A useful starting point
Give every location its own verified setup
Subscriptions are priced per business location. Live service availability and each location setup must be confirmed before launch.
- Public number and private staff destination
- Menu, hours, time zone and local policies
- POS and reservation-provider location mappings
- Owner membership and assigned manager access
- Separate readiness tests before live routing
Good questions
Questions about multiple locations.
Clear expectations make a better first conversation.
Can locations use different menus and hours?
That is the intended model. Each location needs its own reviewed operating information and provider mappings. A shared restaurant brand should not overwrite location-specific details.
Can a manager access every restaurant?
Managers should only have access to locations assigned by current membership. Access must be reviewed during location setup and verified before a live restaurant rollout.
Is pricing per group or per location?
New accounts receive 10 AI minutes once with Khushie Free, shared across their businesses, with no card or automatic paid conversion. All industries share Core's launch special at $99/month with 120 monthly AI minutes, Plus at $249/month with 450, and Pro at $499/month with 850, per location. Additional paid usage is $0.40/minute. Enterprise has custom pricing. Live connections require verification; the pilot uses sandbox billing.
Can all locations go live at once?
Each location needs verified routing, knowledge, applicable provider capabilities and workflow tests. A configured first restaurant is not proof that the rest of the group is ready. A gradual location rollout makes those checks easier to review.
Meet your personal AI receptionist
View plansA warm hello. A happier business.
Give your customers a friendly place to start. Explore how Khushie can welcome their questions and help your team with the next step.