Answers grounded in your restaurant
Use reviewed hours, directions, parking information, pickup policies and menu details. When the answer is missing, the assistant should ask or involve staff rather than invent a policy.
AI phone answering for restaurantsA ringing phone deserves
A ringing phone deserves
a warm answer.
Dinner service moves quickly. Khushie is an AI front desk designed to welcome callers, answer everyday restaurant questions, and bring in your team when a request needs a person.
Your restaurant's rules. Approved connections. Clear outcomes.
Juniper KitchenCall preview
A guest is calling
Menu question
Your reviewed menu, in a natural conversation
Your number. Your welcome.Designed for the way you run service.
Keep the welcome. Ease the interruptions.
A guest checking your hours and a guest ready to place an order both deserve attention. But answering the phone can mean stepping away from a table, the host stand, or a busy pickup counter. An unanswered call gives you little context about what that guest needed.
Restaurant phone answering needs more than a generic greeting. It needs the right location, current menu, accurate hours, and a clear understanding of when to involve staff. Khushie is built around that restaurant context, with call history that helps an owner understand what was requested and what still needs attention.
The details make the differenceA considered approach
A considered approach
to phone answering.
A clear route for each request
Separate a quick question from an order, a booking inquiry or a complaint. Supported business actions require the appropriate connection and guest confirmation; questions can use the restaurant information you have reviewed.
A person when it matters
Staff and manager requests should follow your transfer rules. If nobody answers, a bounded fallback can capture the guest's agreed message instead of suggesting the call reached a person.
How the workflow comes together
Start with the right context.
Configuration, confirmation and verification each have a part to play.
- 01
Keep your familiar number
Plan forwarding from the number guests already use. Confirm the arrangement with your phone provider and test the staff destination before changing live routing.
- 02
Set your greeting and knowledge
Review your restaurant name, pronunciation, hours, menu and common questions. Choose which situations need staff and how unanswered transfers should be handled.
- 03
Test the calls you actually receive
Try a menu question, a pickup request, a staff request and an unanswered handoff. A saved setting alone is not proof that the phone service is ready.
A useful starting point
What a restaurant answering assistant needs to know
Allergy guidance should come from your restaurant. Uncertain ingredients or cross-contact questions need staff review.
- Location-specific hours, address and directions
- Reviewed menu and current item availability
- Pickup, allergy-guidance and large-party policies
- Private staff number and no-answer fallback
- Which connected actions are approved for your location
Good questions
Questions about phone answering.
Clear expectations make a better first conversation.
Do guests need to call a new number?
The intended setup keeps your public restaurant number and uses forwarding. The exact arrangement depends on your phone service. Khushie does not change your number when you explore the product preview.
Can the assistant answer while the team is busy?
That is the goal of the phone-answering workflow. Answering hours, call routing, simultaneous-call behavior and fallback must be configured and verified before a restaurant goes live.
What happens if a guest asks for the manager?
A direct staff or manager request should use the configured transfer path first. The assistant should only describe a successful connection after the call is actually bridged; unanswered calls follow the restaurant's fallback.
Is live phone answering available in this build?
You can explore the interactive product preview now. Live restaurant phone answering, staff bridging and provider execution still require service setup and verification. The preview does not answer your real restaurant calls.
Meet your personal AI receptionist
View plansA warm hello. A happier business.
Give your customers a friendly place to start. Explore how Khushie can welcome their questions and help your team with the next step.